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Pre-Sales Support

How to get help before enrolling

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Written by Raja Shekar
Updated over 2 months ago

πŸš€ Quick Summary

  • πŸ’¬ Web chat(Fastest): for instant answers to your questions

  • πŸ“§ Email(Slowest): [email protected]

  • ⚑ Include details for faster resolution

  • ⏰ Response time: 24–48 hours

  • 🎯 Covers pre-purchase guidance, course info, and pricing


πŸ’¬ Web Chat Support

Reach out via the web chat on our marketing website for:

  • ⚑ Instant answers to course, pricing, or enrollment questions

  • ❓ Quick clarifications before purchasing

  • πŸ’¬ Guidance on selecting the right course


πŸ“§ Primary Email Support

For all non-customer and pre-enrollment queries, contact:
​[email protected]
​

Use this for:

  • ❓ Pre-purchase inquiries

  • πŸ“‹ Course information requests

  • πŸ’° Pricing and enrollment questions

  • πŸ“ž General information needs

πŸ’ͺ To help us resolve your query faster, include:

  • πŸ“ Specific details about your question

  • ⚠️ Any error messages (exact text, if relevant)

  • πŸ“Έ Screenshots when applicable

  • πŸ”„ Steps to reproduce issues (if reporting a problem during trial/demo)

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